Terms and Conditions of Use ("Terms")

These Terms cover how you may use or access the Leo App, or any related websites and/or mobile application (“App(s)” or “Sites)”). By using the Apps, you are agreeing to these Terms. If you don’t agree to these Terms, you must not use the Apps.


Who is Leo?

The Apps are operated by Leo Global S.R.L. (“Leo”). Our registered office is at Via Pastrengo, 14, 20159 Milan, Italy.

To contact Leo, please email help@ciaoleo.com.

Accessing our Apps

Leo’s Apps are made available free of charge. 

In order to use our Apps you must be aged 18 or over. You must have the power to enter a binding contract with us and not be barred from doing so under any applicable laws.  If you do not meet these requirements, you must stop using the Apps.

Leo does not guarantee that the Apps will always be available or be uninterrupted. Access to the Apps is permitted on a temporary basis. Leo may suspend, withdraw, discontinue or change all or any part of the Apps without notice. Leo will not be liable to you if for any reason the Apps are unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Apps.

You are also responsible for ensuring that any person with access to the Apps through your internet connection is aware of these Terms and that they comply with them.

No Medical Advice

Your safety matters more than anything.  As such, you should know that the Apps are provided solely for general wellness purposes.

The Apps do not contain medical advice and should not be treated as such.  The Apps are not intended to diagnose, treat, cure or prevent any illness, disease or health issue.  Leo is not a licensed medical or health care provider.  

You should consult a doctor before using the Apps if you have any medical condition, are taking medication, are pregnant, or suffer from respiratory problems, chest pain, shortness of breath, epilepsy, seizures, or sleep or stress-related disorders  You will immediately stop using the Apps and seek medical advice, if you suffer any discomfort while using the Apps.

Leo will not be responsible in any way for any medical or health problems that result from using the Apps.  

No reliance on information

The content of the Apps is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Apps.

Although Leo makes reasonable efforts to update the information on the Apps, Leo makes no representations, warranties or guarantees, whether express or implied, that the content on the Apps is accurate, complete or up-to-date. 

Leo makes no representations about the suitability of the information and services available on the Apps for any purpose and the inclusion of any information or services on the Apps does not constitute any endorsement or recommendation by Leo.

Limitation of Liability

Nothing in these Terms excludes or limits Leo’s liability for death or personal injury arising from Leo’s negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

To the maximum extent permitted by applicable law, Leo excludes all conditions, warranties, representations or other terms which may apply to the Apps or any content on the Apps, whether express or implied.

Leo will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, the Apps;

the accuracy of any information; and/or

use of or reliance on any content displayed on the Apps.

Please note that Leo only provides the Apps for domestic and private use. You agree not to use the Apps for any commercial or business purposes, and Leo has no liability to you for any loss of profit, loss of business, business interruption, and/ or loss of business opportunity.

To the maximum extent permitted by applicable law, Leo will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Apps or to your downloading of any content on it, or on any website linked to it.

Leo will not be liable for any act, error, omission, representations, warranties, breach or negligence by or of any third party.


Leo does not guarantee that the Apps will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Apps. You should use your own virus protection software.

You must not misuse the Apps by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Apps, the servers on which the Apps are stored or any server, computer or database connected to the Apps. You must not attack the Apps via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you could commit a criminal offence under applicable cyber law. Leo will report any such breach to the relevant law enforcement authorities and Leo will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Apps will cease immediately.

Intellectual property rights

Leo is the owner or the licensee of all intellectual property rights in the Apps, and in the material published on the Apps. Those works are protected by copyright laws and treaties (and/or similar intellectual property laws, as relevant) around the world. All such rights are reserved.

You must not use or modify the content of the Apps in any way other than as allowed in the Apps. 

Leo’s status (and that of any identified contributors) as the authors of content on the Apps must always be acknowledged.

You must not use any part of the content on the Apps for commercial purposes without obtaining a licence to do so from Leo.

If you copy, download or print any part of the Apps in breach of these Terms, your right to use the Apps will cease immediately and you must, at Leo’s option, return or destroy any copies of the materials you have made.

Trade Marks

“Leo”, Leo’s logo and “Envision” featured on the Apps are our trade marks and must not be used in any way without our express prior written consent.

Linking to the Apps

You may link to the Apps, provided you do so in a way that is fair and legal and does not damage Leo’s reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on Leo’s part where none exists.

You must not establish a link to the Apps in any website that is not owned by you.

The Apps must not be framed on any other site, nor may you create a link to any part of the Apps other than the home pages.

Leo reserves the right to withdraw linking permission without notice.

Changes to the terms

Leo may revise these terms at any time by amending this page. Leo will use appropriate means, such as relevant announcements, to inform you of such amendments. However, Leo asks you to check this page from time to time to take notice of any changes made, as you will be subject to the terms and conditions in force at the time that you use the Apps. If you do not agree with the changes, you must stop using the Apps.

Applicable Law

These terms of use, their subject matter and their formation, are governed by English law and you and Leo both agree that the courts of England and Wales will have non-exclusive jurisdiction, however nothing in this clause will prevent you from being able to bring a claim in the courts of your country of residence under the applicable laws of your country of residence in situations where your right to do so is mandatory under applicable local law. 


These Terms of Use were last updated on 20 September 2019.

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